Services
Our approach to services provides you with the know-how to truly explore the power of our platform. Our experts are on-hand to advise, support and consult you with services that go beyond technical support.
Where innovation meets collaboration
We support you, your teams and your stakeholders at every step of your journey, from helping you select your perfect solution, to implementation and onboarding, towards your continued success.
Consulting & implementation
A dedicated consultancy service tailored to your needs
Managed services
Implementation with expert solution specialists
eLearning & enablement
Learning and enablement at your own pace with Academy
Support
Reliable customer support with our friendly team
Learn more about our services
Implementation pathways
Our technical consultants work with you to understand your business processes and requirements. With our deep industry knowledge and expertise, we turn your requirements into tangible technical functions within our products.
Standard: Streamlined integration of our solutions into your operations. Our pre-defined best practices allow us to swiftly implement technical functions to your requirements.
Customised: We work with you to understand your needs and challenges to create a tailored plan that meets requirements, considers industry nuances and strategic goals.
Enterprise strategic: A dedicated team that provides comprehensive solutions from our product portfolio and tailors them to your specific asset lifecycle needs.
Implementation pathways
Our technical consultants work with you to understand your business processes and requirements. With our deep industry knowledge and expertise, we turn your requirements into tangible technical functions within our products.
Standard: Streamlined integration of our solutions into your operations. Our pre-defined best practices allow us to swiftly implement technical functions to your requirements.
Customised: We work with you to understand your needs and challenges to create a tailored plan that meets requirements, considers industry nuances and strategic goals.
Enterprise strategic: A dedicated team that provides comprehensive solutions from our product portfolio and tailors them to your specific asset lifecycle needs.
Dedicated strategic advice
Technology is just one step in your journey to success.
With our Managed Services, we align with your strategy, get to know your specific needs and are here to guide you every step of the way.
Thinkproject Academy
Offering standardised or customised training, with regular updates and availability at any time, you and your team can develop your skills at your own pace.
As well as basic user training, our Academy provides a solid introduction to the world of Thinkproject, our platform capabilities, and valuable tips for optimal use.
Support services
Our committed customer service team is always available to address your questions and provide expert guidance when you should need it.
Whether you’re new to Thinkproject or an expert yourself, we build relationships, get to know our users and offer guidance at every stage.
97.8%
satisfaction rate
750k
users supported
Our partner network is here to support you
Service provider
Customised services such as consulting, implementation and maintenance.
Reseller partner
A tailor-made service offering the Thinkproject platform in an advisory capacity.
Technology partner
Intelligent technology integrations that complement the Thinkproject platform.
In collaboration with our trusted partners, Thinkproject’s platform capabilities and high standards of service are available globally.
- "We are passionate about Customer Success. Because speed matters, our team of industry experts and partners, with support from our Academy, help you achieve real business outcomes - fast."
Kieran ClareCSO, Thinkproject
Your data remains secure
As a German-founded and EU-based company, we take the protection of your valuable data seriously.
We are proud of our gold-standard data protection and information security strategies, and are regularly audited to be compliant with ISO, C5, SOC 2 and others.
World-leading assets, built & operated with Thinkproject
Waste
|
Operate
Stadtwerke Gemünden
Read the full storyUtilities company Stadtwerke Gemünden transforms wastewater operations with 30% in time savings using our Asset Management solution.
Power transmission
|
Build
SuedOstLink
Read the full storyTenneT’s SuedOstLink Project: one of the largest infrastructure projects for Germany’s renewable energy transition, transporting electricity from Northern and Eastern Germany to South, through underground cable lines.
Tunnels
|
Build
Fehmarnbelt Tunnel
Read the full storyThe Fehmarn Belt Fixed Link Tunnel will be the world’s longest immersed tunnel. The tunnel's construction currently represents the largest transportation project in Northern Europe and is one of the largest infrastructure projects in the world.
Railways
|
Plan
High Speed Two
Read the full storyHigh Speed Two Ltd is building a low carbon, high-speed railway that uses Thinkproject | CONTRACTS for NEC contract management.
Commercial buildings
|
Operate
Roche
Read the full storyMajor pharmaceutical manufacturer Roche needed a solution to manage costs, quality and deadlines in large construction projects. Support came with a Common Data Environment from Thinkproject | CDE.
Renewable energy
|
Build
Phoenix Project
Read the full storyForestalia's Phoenix Project benefitted from real-time updates across several locations through Document & Communication Management for their wind farms across 10 sites.
Roads
|
Operate
DEGES
Read the full storyDEGES implemented Thinkproject's BIM and CDE capabilities into their infrastructure projects, finding improved sustainability has followed.
Waste
|
Build
Sha Tau Kok Sewage Treatment Works
Read the full storyThis Contract is a multi-disciplinary contract which comprises a wide range of construction activities including construction of a temporary sewage treatment plant, permanent sewage treatment works, submarine outfall and village sewers.
Hospitals
|
Build
Sant Joan de Déu Barcelona Hospital
Read the full storyHospital Sant Joan de Déu in Barcelona needed to renovate their neonatal unit with minimal disruption or downtime, opting for Document & Communication Management with THinkproject.
Ready to see Thinkproject in action?
Let us show you a platform overview, or deep dive into your needs in a specific area. Our 30-minute live demo can be tailored to your bespoke needs. Get in touch today, we‘re here to answer your questions!
Want an initial discussion with our experts? Click to book some time.
