Quality Management Systems for Construction

The success of any construction project depends on the trifecta of cost, time, and quality. Quality control alone is a key factor for strong success because it can impact the smooth running of a construction project and its timely delivery.

It is essential to establish fluid communication throughout the projects to be able to closely monitor the quality of tasks and work in progress in real time.

As the project progresses, defect and quality management aim to verify that everything is implemented according to the standards established in the AECO sector and that the risk of defects is minimised.

Discover in this article how a Common Data Environment (CDE)  dedicated to the construction sector can provide peace of mind by allowing you to better manage the quality dimension in your construction projects.

Control and manage quality at all stages of projects

At the beginning of the project: dispelling uncertainties with DDR management (RFI)

In the presence of ambiguities, it is important that they are resolved through a collaborative process. Throughout the various phases of a project (design, submission of tenders, construction, etc.) you should:

  • Manage requests for information (RFI) to avoid delays and additional costs


  • Process RFIs via an CDE platform that allows you to document all applications in order to build a searchable history
  • Make sure that each request has been answered by digitising the responses and automating the notifications so that you can guarantee that all members of the project are informed

During the project: track and manage defects with a QMS solution

Even with the best planning, design, and inspection practices, it is impossible to completely remove defects. However, their rapid resolution is essential for the delivery of a project on time and on budget.

Investing in a quality management system (QMS) reduces the risk of litigation by storing, managing, and disseminating defect documentation in an efficient and structured manner. This makes it possible to set up an effective quality process through the detection and notification of non-compliance, the treatment of non-compliance, and finally ensure the follow-up of non-compliance (capitalisation and history).

By setting up a common data environment, teams and stakeholders are linked together via a single platform that ensures everyone has detailed information about the project throughout its life cycle.

Thus, throughout the duration of the project and thanks to the fluidity of the exchanges (QMS accessible on mobile, via the cloud, etc.) and project data, each person involved in the project can archive, follow up, and resolve the defects in real time.

Optimise the time and cost of infrastructure projects through QMS

Thinkproject offers an effective collaborative platform for quality control and defect management. Accessible to all members of the construction team and to project stakeholders, this CDE keeps the history of all project data in one place and allows accurate follow-up during quality audits. Teams can easily access information, collaborate, exchange, follow the evolution of quality topics, and solve problems before delivery to the customer.

The establishment of a single platform for the processing and administration of receipts of works and guarantees of defects makes it possible to significantly reduce the processing times. This solution makes it possible, by setting up procedures and defining standards, to ensure their follow-up and to support compliance with standards.

Written correspondence, for example, that requests the correction of defects is standardised and legally compliant. Since all processing steps and warranty periods are documented in a fluid manner, it is easy to identify the stage of correction at any time.

A real mastery of the management of the construction is possible thanks to easy access to overviews of the status of the defect as well as any duration or associated delay, whose processing times are considerably reduced.

QMS with Thinkproject

With hand-held capability, Thinkproject provides verifiable documentation that companies can use to report and manage defects. In this sense, it is simple for anyone on site to pass on the problems to the rest of the team once they have been downloaded to the platform, which can be done via any portable device with an Internet connection. Using the defect management application offers an innovative way to report defects.

The quality management features built into Thinkproject’s CDE have enabled many companies to streamline their processes. To learn more about Thinkproject’s platform and how it can save you time and energy through advanced quality management, discover our common data environment.

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