Managed Services
Make the most of our technology
Empower your organisation to succeed
Achieving digitalisation success takes more than just software technology. Our holistic approach is underpinned by a close partnership with your organisation, uncovering and aligning to your strategy and your data needs with our solutions. With this understanding in place, our team will guide you through every step with a proven approach to software implementation, empowering your organisation to succeed.
Benefits
Tailored to your needs
No matter what digitalisation stage your organisation is at, or how big or small, we adapt to deliver a solution and services that perfectly fits your needs.
Time conscious
Our teams are dedicated to quickly equipping your organisation with the right tools and the support needed to utilise them to their fullest potential.
Quality-first service
Do your users struggle with software that never addresses your goals to begin with? Our thorough discovery approach prevents this headache.
Transparent cost management
Worried about costs spiraling out of control or hidden fees? We adapt and prioritise your needs. Together we find your right budget and stay within it.
Trusted data protection
From initial engagement through to post-purchase, your information is safe with us. Our ISO-certified software solutions highlight our commitment to information security.
Proven approach
Working closely with thousands of clients over the last two decades, we've been integral to the evolution of construction technology. These longstanding relationships stand as proof of delivering excellence.
Dimensions of digitalisation success
Achieving digitalisation success demands a holistic approach that incorporates and aligns technology, strategy, data, people, and processes. By addressing these critical dimensions collectively, organisations can effectively tackle prevalent challenges such as inadequate data quality, poorly defined processes, lack of collaboration, and insufficient integration.
This comprehensive approach ensures a more seamless digital transformation, fostering a culture of collaboration and innovation.
The human element is often overlooked, but is a critical component of successful software implementation and any level of digital transformation. Recognising the diverse roles and information needs of stakeholders is essential to ensure that the technology solution and its subsequent implementation as well as operation are designed to fulfil their specific requirements.
Identifying how people will solve business problems and achieve the desired result. Defined processes are the glue that holds together the various elements that lead to success when it comes to software implementation because software supports and follows processes.
Tailored-to-fit Thinkproject solutions to help people use their skills and implement or automate processes. Software that follows your processes, your business goals, and that considers your people’s requirements and information management needs.
Our proven method, in practice
Understanding your needs
Our partnership starts with uncovering your situation, understanding your business goals, and your data needs.
We ensure effective implementation by identifying gaps and setting priorities at this early stage.
- Defining your ecosystem of business strategy, data, people, processes, and technology
- Identifying gaps so they can be addressed before proceeding into implementation
- Involving and committing relevant stakeholders at an early stage, to ensure the success of next phases
- Crafting a Minimum Viable Product, for you to see early value in practice
Understanding your needs
Our partnership starts with uncovering your situation, understanding your business goals, and your data needs.
We ensure effective implementation by identifying gaps and setting priorities at this early stage.
- Defining your ecosystem of business strategy, data, people, processes, and technology
- Identifying gaps so they can be addressed before proceeding into implementation
- Involving and committing relevant stakeholders at an early stage, to ensure the success of next phases
- Crafting a Minimum Viable Product, for you to see early value in practice
Streamlining implementation
The implementation phase is streamlined into four key components.
Strategic project management, solution management, quality assurance, and integration with a 3rd party ecosystem, to ensure efficient and effective achievement of project goals.
- Strategic project management
(Risk, Team, Managing Success, Development Collaboration) - Solution management (Functional concept, Technical concept, Development, Acceptance, Handover)
- Quality assurance
- 3rd party ecosystem
Committed to your goals
Our Customer Success Management team is committed to supporting our clients in achieving their strategic goals.
Once roll-out is complete, we provide key elements that address all aspects of client needs, from operational support to strategic success and security.
- Robust service-level agreements (SLA)
- Dedicated support ticketing system
- Change requests
- Information Security Management Systems (ISMS)
- Dedicated Customer Success management
- Role-specific training on e-Learning platform
Ready to see Thinkproject in action?
Let us show you a platform overview, or deep dive into your needs in a specific area. Our 30-minute live demo can be tailored to your bespoke needs. Get in touch today, we‘re here to answer your questions!
Want an initial discussion with our experts? Click to book some time.
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