CDE Infrastructure

Support

Do you have questions about CDE Infrastructure (formerly known as EPLASS) or do you need help with a work step? We will gladly help you!

Do you have questions about CDE Infrastructure or do you need help with a work step? We will gladly help you!

Our support team is at your disposal:

Monday to Friday: 8 am – 5 pm

Phone: +49 (0)931 35503-777

E-mail: [email protected]

Support: Support system

TeamViewerTeamViewer Link

 

For Windows 10 & 11

Citrix Workspace App 
 Version 2203.4 LTSR
(former Citrix Receiver)

 

From MacOS 10.15 (incl. 11, 12 & 13)

Citrix Workspace App for Mac
Version 2211
(former Receiver for Mac)

Sigma signature pad
Virtual COM Port Treiber
  WINDOWS 32/64bit

Sigma signature pad
  Virtual COM Port Treiber
  Maintenance Release Version

REINER SCT
CyberJack Base Components
  Version 7.8.6 for Windows